Unfortunately we do not ship worldwide as of now, but we are working very hard on making worldwide shipping a reality for Jewel thoughts! As soon as we are able to ship worldwide we will let all of our dear customers know. Thanks for understanding! :)
Although we are not responsible for any customs fees after the products have been shipped, we will try our hardest to solve the problem with you, we have a very amazing support team that are always live so there's nothing to worry about! By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country. None of our customers have encountered any problems with customs as of now so this isn't something to worry about.
For some shipping companies, it takes about 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there still isn't any information when tracking, please contact us!
Because it's our mission to provide everyone with affordable jewellery and we will not stop till this goal is accomplished! We never, ever share any of our customers information & all payment is done through either Paypal or Stripe which are both leading organisations in their field.
This is a very rare problem, if this happens to you make sure to contact us asap. We have a 100% money back guarantee so if your product arrives and it is faulty, either send it back or send us photos and proof of purchase and we will give you a refund. Simple Pimple!
As stated earlier, it is our mission to provide everyone with glamorous jewellery so this results in us adding new, unique products to our site weekly! Our products are beautiful and will not disappoint!
Every new product must pass these following checkpoints:
These are only a few checkpoints new products must pass before they are shared with our wonderful customers, we don't wanna bore you with the details but we will say is that our products are beautiful, affordable and very, very cute!
Yes! Without a doubt! That way you will be updated with the latest products and promotions! We always have new exciting products coming to the store and we most certainly wouldn't want you to miss out!